ServiceMaster uses various media - both traditional and high tech - to communicate news, operational information and other valuable business insights. Telephone, email, intranet, magazines, faxes, face-to-face handshakes...no matter how it's accomplished, there is no substitute for good communication. ServiceMaster communicates with its franchise owners by:

 

Technical Support

Wherever you are, whatever problem has surfaced, our technical support group is there to help you sort it out, devise a solution, and please your customer. If you have a telephone, you have support.

 

SMSupport

SMSupport is a password-protected intranet website providing the current news and information from ServiceMaster. You'll be the first to know about the growing list of clients in our National Accounts programme and the latest marketing materials. Up-to-date technical tips and product updates are prominently featured.

 

Regional Meetings

Regional meetings are held at various locations throughout the country during the year. These hands-on sessions provide a forum for the exchange of ideas and experiences. Allowing franchisees to see first hand the latest innovations in tools, products, procedures, marketing and operations. These meetings provide a great opportunity for networking and solving common problems.