Quality Policy   

1. Introduction

The following is the formal Quality Policy statement of ServiceMaster Limited, which is

reviewed regularly to ensure that it remains appropriate for our products and services.

2. Statement of Intent

ServiceMaster Limited is committed to complying with requirements of ISO 9001 and to continually improve the effectiveness of the quality management system.

ServiceMaster Limited is committed to seeking to continually improve the quality of its products and services. We will always meet the specified requirements and seek to satisfy or exceed the customers’ expectations.

3. Process

The top management of ServiceMaster Limited are fully committed to the Documented Quality Management system. It must be clearly understood that this Quality Policy, The Quality Policy Manual and associated Operating Procedures and systems are mandatory for all staff.

4. Responsibilities

Top Management are responsible for ensuring that the Quality Policy is operated and reviewed in accordance with current company processes.

5. Monitoring

Top management will provide any resources required and, with our staff, will try our best to meet and surpass these objectives.

ServiceMaster Limited has introduced systems that will set and review measurable quality objectives.

• To honour God in all we do
• Excel with Customers
• To help people develop
• To grow profitably